> For the complete documentation index, see [llms.txt](https://docs.spendl.money/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spendl.money/spendl-for-individuals/spendl-money-app/glossary.md). # Glossary Key understanding of the Spendl Ecosystem This glossary explains the key terms used across the Spendl Money documentation, app, card plans, wallet features, digital assets, payments, and business products. ### Account and Security Terms | Term | Meaning | | ---------------------- | ----------------------------------------------------------------------------------------------------------------------------------- | | 2FA | Two Factor Authentication. An extra security layer that requires a password and a second verification code before access is granted | | KYC | Know Your Customer. The identity verification process used to confirm who a user is before unlocking account features and limits | | Verification Tier | The account level assigned to a user based on completed KYC requirements | | Smart | Spendl account tier with a R25,000 upper limit | | Savvy | Spendl account tier with a R100,000 upper limit | | Guru | Spendl account tier with a R500,000 upper limit | | Monthly Limit | The maximum amount a user can transact, top up, or access within a month based on their approved tier | | Compliance | The checks, rules, and controls that help Spendl operate within approved financial and regulatory requirements | | Transaction Monitoring | The process of reviewing transaction activity to help detect risk, fraud, misuse, or unusual behaviour | | Fraud Screening | Security checks used to help identify suspicious activity before or after a transaction takes place | ### Spendl Wallet and Account Terms | Term | Meaning | | ----------------- | ----------------------------------------------------------------------------------------------------- | | Spendl Wallet | The main wallet inside the Spendl App where available user funds are held and managed | | Wallet Balance | The available funds sitting inside a user’s Spendl Wallet | | Fiat Balance | A balance held in traditional currency, such as South African Rand | | ZAR | South African Rand | | Deposit | Incoming funds sent into a Spendl account or wallet | | Crypto Deposit | Supported digital assets sent into a Spendl wallet address | | Fiat Funding | Adding fiat value into Spendl through supported funding methods | | Crypto Funding | Funding Spendl using supported digital assets as one available funding method | | Top Up | Adding available funds to a Spendl Card balance from the Spendl Wallet | | Card Balance | The amount available on a user’s Spendl Card after funds have been loaded | | Available Balance | Funds that can be used, sent, loaded, converted, or spent depending on the feature and account status | ### Card and Spending Terms | Term | Meaning | | -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- | | Spendl Card | A spending feature inside the Spendl platform that allows users to spend loaded funds online, in store, and internationally where supported | | Virtual Card (Coming Soon) | A digital card that can be used for supported online payments | | Physical Card | A physical card that can be used for supported in store and online payments | | Card Loading | Moving funds from the Spendl Wallet onto the Spendl Card | | POS | Point of Sale. In store card purchases made at a merchant terminal | | Online Payment | A card payment made through a website, app, or online checkout | | International Spending | Using the Spendl Card for supported purchases outside South Africa or with international merchants | | Spending Limit | The maximum amount that can be spent based on the user’s account tier, card settings, or platform rules | | Usage Controls | Rules that control how, where, or when a card or balance can be used | ### Payments and Transfers | Term | Meaning | | ---------------------- | ---------------------------------------------------------------------------------- | | Spendl Transfer | A transfer between Spendl users | | Instant Transfer | A transfer between Spendl users that happens instantly and at no cost | | External Bank Transfer | A transfer from Spendl to a supported external bank account | | EFT | Electronic Funds Transfer. A bank to bank transfer | | Payout | Funds sent from Spendl to an external account, user, recipient, or payout method | | Payout Speed | How quickly funds are processed and made available | | Normal Payment | A standard payment that may follow normal banking processing times | | Fast Payment | A faster payment option where supported | | Beneficiary | A saved person, business, account, or payout destination used for payments | | Recipient | The person or account receiving funds | | Settlement | The process where funds are completed and made available after a transaction | | Reconciliation | Matching payments, balances, and records to confirm that money movement is correct | ### Digital Asset Terms | Term | Meaning | | ------------------------ | ----------------------------------------------------------------------------------------------------------------- | | Digital Asset | A supported crypto asset that can be deposited, held, moved, converted, or used as a funding method inside Spendl | | Crypto Asset | Another term for a supported digital asset | | Trade | Converting or selling supported digital assets into fiat, such as ZAR | | Conversion | Changing one supported balance type into another, such as crypto into ZAR | | Slippage | A small difference between the quoted price and the final execution price due to market movement | | Blockchain Confirmations | Network confirmations that verify a digital asset transaction before it is credited | | Network | The blockchain used to send a digital asset | | ERC20 | The Ethereum token standard used by certain supported assets such as USDT and USDC on Ethereum | | Deposit Address | The wallet address provided for receiving a supported digital asset | | Deposit Tag or Memo | An additional identifier required for some assets, such as XRP, where applicable | | Wrong Network Deposit | A deposit sent using an unsupported or incorrect blockchain network. These funds may be permanently lost | | Withdrawal | Sending supported digital assets or fiat funds out of Spendl where available | | Withdrawal Fee | A fee charged when moving funds out of Spendl or to another destination, depending on the transaction type | | Supported Assets | The digital assets currently supported by Spendl | | BTC | Bitcoin | | ETH | Ethereum | | USDT | Tether | | USDC | USD Coin | | SOL | Solana | | AVAX | Avalanche | | BNB | Binance Coin | | LINK | Chainlink | | TRX | Tron | | XRP | XRP | | DOGE | Dogecoin | | SHIB | Shiba Inu | ### Voucher Terms | Term | Meaning | | -------------------- | ----------------------------------------------------------------------------------------------------- | | Voucher | A digital value product that can be purchased, kept, sent, or redeemed through Spendl where supported | | Voucher Category | The type of voucher, such as electricity, airtime, data, transport, gaming, or digital services | | Redeem | Using a voucher for its intended product, service, or merchant category | | Instant Allocation | A voucher becoming available immediately after purchase | | Category Based Spend | Spend that is limited to approved categories or merchant types | | Structured Spending | Allocating funds toward a specific purpose, such as rewards, benefits, allowances, or budgeting | | Redemption Activity | The record of how and when a voucher is used | ### Remittance Terms | Term | Meaning | | -------------------- | -------------------------------------------------------------------------------------------------------------------------- | | Remittance | Sending money across borders to supported countries | | Cross Border Payment | A payment sent from one country to another | | Mobile Transfer | A payout sent directly to a supported mobile wallet | | Bank Transfer | A payout sent directly to a supported bank account | | Cash Transfer | A payout made available for cash pickup through an approved payout partner | | Cash Pickup | A payout method where the recipient collects money from an approved location using identification and a transfer reference | | Payout Partner | An approved partner used to deliver funds to recipients in supported countries | | Transfer Reference | A reference number used to track or collect a remittance payment | | Supported Country | A country where Spendl can support remittance payouts through available payout methods | ### Business and Platform Terms | Term | Meaning | | ---------------- | ----------------------------------------------------------------------------------------------------------------------------------- | | B2B | Business to Business. Services or infrastructure offered by Spendl to other businesses | | B2B2C | Business to Business to Consumer. A business uses Spendl infrastructure to offer financial products to its own customers | | White Label | A branded product experience powered by Spendl infrastructure but presented under another business’s brand | | Branded Wallet | A wallet experience launched by a business using Spendl infrastructure and its own brand layer | | Wallet Solution | A Spendl solution that allows businesses to launch wallets, cards, vouchers, and digital asset features inside a branded experience | | Embedded Finance | Financial features built directly into another company’s product, platform, or customer journey | | Financial OS | The operating layer that connects accounts, cards, wallets, payments, compliance, permissions, and product access in one system | | Infrastructure | The backend systems, regulated rails, accounts, cards, payments, and controls that power Spendl products | | API | Application Programming Interface. A technical connection that allows systems to communicate with Spendl services | | Dashboard | The interface used to view, manage, and control activity inside Spendl | | Admin Dashboard | A business control interface used to manage users, accounts, cards, permissions, reporting, and product activity | | User Group | A defined group of users, such as customers, employees, contractors, suppliers, or business teams | | Permission | A rule that controls what a user or business can access or do | | Role | A user type with specific permissions inside a business or platform setup | | Reporting | Visibility over transactions, balances, account activity, and operational records | ### Payroll and Treasury Terms | Term | Meaning | | ------------------- | ----------------------------------------------------------------------------------------------- | | Payroll | A Spendl feature that allows businesses to automate salary payments to employees or workers | | Salary Payment | A payment made by a business to an employee through payroll | | Contractor Payout | A payment made to a contractor, freelancer, or gig worker | | Recurring Payment | A scheduled payment that repeats at defined intervals | | Payroll Rules | The instructions that define who gets paid, how much they receive, and when payment takes place | | Employee Account | An account used by an employee to receive funds through Spendl | | Treasury | Business management of balances, liquidity, accounts, currencies, and money flows | | Treasury Visibility | The ability to see and manage business funds across accounts, balances, and flows | | Funding Source | The origin of funds used for spending, payroll, cards, vouchers, or payments | | Liquidity | Available funds that can be used for payments, settlements, or operations | ### Fees and Limits | Term | Meaning | | -------------------- | ------------------------------------------------------------------------------------------ | | Fee | A charge applied to a transaction, service, withdrawal, conversion, card action, or payout | | Conversion Fee | A fee charged when converting between balance types, where applicable | | Card Fee | A fee linked to card usage, issuing, loading, or transactions, where applicable | | Withdrawal Fee | A fee for moving funds out of Spendl or to another destination | | Limit | A maximum value applied to spending, transfers, withdrawals, deposits, or account usage | | Upper Limit | The maximum value allowed under a specific plan, tier, or product rule | | Tier Limit | The limit assigned to a user based on their approved KYC tier | | Terms and Conditions | The legal terms that govern use of Spendl products and services |